As technology rapidly advances, the landscape of customer service is constantly evolving. Two prominent contenders vying for dominance are chatbots and live chat agents. While/Despite/Because both offer immediate support, their approaches differ significantly. Chatbots leverage artificial intelligence to automate interactions, providing instant res

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In today's rapidly evolving technological landscape, enterprises are constantly seeking innovative solutions to accelerate growth and gain a competitive edge. Machine Intelligence (AI), particularly Generative Pre-trained Transformer (GPT) models, is emerging as a transformative force, revolutionizing industries across the board. GPT-powered AI off